Refund Policy

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Refund Policy

Our Refund and return Policy

Welcome to Villa Mangolia, where your comfort and satisfaction are our top priorities. We understand that sometimes, despite our best efforts, circumstances may arise that necessitate a refund or return. We’re here to make that process as smooth and hassle-free as possible.

Refund Policy

1.Booking Deposits:

Any booking deposits made for our accommodations are non-refundable. However, we understand that plans can change, so please contact us as soon as possible if you need to modify your reservation.

2. Cancellation Policy

  • Reservation cancelled 1 month in advance of the arrival date will be charged 50% of the total reservation.
  • Reservation cancelled 15 days in advance of the arrival date will be charged 75% of the total reservation.
  • Reservation cancelled on the same day or no-shows as well as having to leave before the reservation date will be charged 100% of the reservation.

Payment policy

After making your reservation, it is necessary to confirm it with an advance payment of 50% of the total reservation, through an interbank transfer or a direct deposit in a bank. The information will be provided to you once availability is confirmed for the dates and the room you want.
The remaining balance can be paid upon arrival with a credit or debit card with Visa or Master Card, or in cash. If you wish to pay the full amount when booking, you can do so.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  1. By email: support info@villamagnolias.com

  2. By phone number:+52 1 322 133 1049